Module 1: Digital Product and Service Management Concepts
- Core concepts behind modern digital products and services
- Value creation
- Continual improvement
- Managing products and services across their lifecycle

The ITIL Foundation (Version 5) Exam Prep Program is designed for individuals who want focused, exam-oriented training to prepare for the ITIL Foundation certification exam. This 3-week program is built to help students prepare effectively through live instructor-led classes, structured exam preparation, mock exam practice, and guided review.
This program is ideal for students who want to focus on what matters for the exam without wasting time on unnecessary information. The training covers the key ITIL Foundation concepts in a clear, practical, and easy-to-follow format designed for both first-time learners and those looking to strengthen their understanding before writing the certification exam.
We stand behind our training. If a student successfully completes the program requirements and does not pass the ITIL Foundation exam on the first attempt, we will pay for the second exam attempt. Terms and conditions apply.
No prior IT service management experience is required. No previous IT certification is required.
To join this program, students only need:
By the end of this program, students will be better prepared to:
Students will receive access to 600+ mock exam questions designed to help reinforce learning and improve exam readiness.
Mock questions are used to help students:
Students will also receive access to an exam simulator to help them build speed, accuracy, and confidence in an exam-style environment.
The exam simulator helps students:
All live classes are recorded and uploaded to our LMS. Students will have access to the class recordings for a minimum of 6 months, allowing them to review the training as needed while preparing for the exam.
This program is ideal for:
After completing this program, students will be better prepared to write:
This program is built for students who want a serious, structured, and supportive path toward ITIL Foundation certification. With live classes, recorded sessions, 600+ mock questions, an exam simulator, and our pass guarantee support, students get the tools they need to prepare properly.
This is a 3-week exam prep program covering the full ITIL Foundation (Version 5) certification.
The course is delivered in a focused format to help students review and understand the exam objectives in a simple, structured, and efficient way.